Time Warner Cable Complaint

Reviewed by nadauaNmeeko

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Service installation - Internet and TV services

I ordered a bundle for my dad a week ago. They scheduled an installation for 5 days after the order. No body showed up. I called they said some body is coming in 2 days between 10 to 11 am to install services. Nobody showed up. I called that afternoon, they said somebody is going to come that evening but again nobody showed up. I called again they said somebody is coming in another 3 days! Each time I call, I have to hold for an hour and explain things over and over. They put me on hold for long periods of time and are rude! Last time the representative was saying they will do a favor for my dad and not charge him for the time he did NOT have the service installed! It is disgusting and frustrating!

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Review Rating: 1 out of 5
Reviewed By: nadauaNmeeko
Company: Time Warner Cable
Product: Internet and TV services
Date Added: 10 years ago

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Time Warner Cable Complaint