Time Warner Cable Reviews and Complaints ^{All Reviews}

User comment:

The first time I was offered cable I paid the amount that I was told and a tech. came out and stated that I needed a new line because there was no cable line and so another tech. came out and another tech needed to come out because a new cable needed to be put at the outside of the building because no cable line where there. Well another tech came out and he check and stated that he did not know why the other tech could not put on the cable since there was a line and it only took this tech. maybe 15 mins. to do so. Now I move to another apartment and I gave them the new address but the day before I move I had to change the address because the apartment that I move into had had a fire and they gave the apartment to the persons in the fire and so I spoke to a person in the TWC and gave them my new address the day before they where to come out. The day they came out to connect my cable I stop the cable guy and ask him, what apartment are yu going to and he stated the old address, but with my last name on it in which I explain again the issue that had happen. The tech. call it in and I tought that the issue had been taken care of but would yu know that the tech stated that there was a problem with the line and someone else would need to come out, to make the story short I have had three tech come out with the same old address and the same old story and I still do not have cable this started on the 6th of December and now I have to wait until the 23 of December and maybe I will get my cable put on. Does anyone know of another cable company that we could get service from? I mean good service.

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