Time Warner Cable Consumer Reviews All Reviews

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Time Warner Cable Reviews

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  • A Huge Compliment to my Technician

    Raymond, Tech #7315, came out to my house to help me with my set up of new television. He was courteous, very smart, helpful and went out of his way to do an exemplary job. I have had some trouble with Time Warner in the past and am a long time customer. I even considered leaving Time Warner for another competitor. Raymond changed all that. He was so awesome in doing his job that I got a renewed view of Time Warner. You should give him a giant raise or at least a bonus for going above and beyond his customer service. His ethics are rare these days; you need to keep him. I only hope... More...
    (Cable TV)
    Nlafferty's Picture   Nlafferty    0 Comments   Comments
  • Time Warner Cable over charging

    I have been with time Warner cable for over a year with my bill being around 70 month after month. I did not change my services but they started charging over $120 a month. After calling four times and talking to different people I was never given a straight forward answer nor was my bill changed back to my normal pricing. I also had the Dvr which never worked but my complaints were never heard. I called to disconnect my services I was not asked why. When I told the man the date I wanted my services disconnected he said that was fine. After logging on to my account a few days later my... More...
    (Cable TV)
    Aharrelson08's Picture   Aharrelson08    1 Comments   Comments
  • time warner cable internet and phone anything these thieves offer

    Time Warner is a rip off. They take their customers that have been loyal, pay on time customers and increase their bill by a $40.00 increase. They give you some bullshit that you are no longer under the bundle special. So I guess after 2 years and four months, wha la, I am no longer going to be treated as a valuable customer that has already been paying too much for the service I get. When new customers call they give them the so called bullshit bundle price. Terrible customer service on the most part. Smart ass sounding little minded people on the other end of the line. I truly hate having... More...
    (Cable TV)
    SICKOFTHISCO's Picture   SICKOFTHISCO    1 Comments   Comments
  • Windstream was not for us

    We actually switched from Windstream's bundle to Time Warner's and we are so glad we did. Our internet service has not gone out, our phone has no static, the cable has been great, and the cost is consistent. I signed up for Windsream's $59.99 package and never saw that amount on a bill, couldn't hear callers on my phone due to static and found that service calls were $70 a piece. Calls to get thru to Windstream's Customer Service took forever and with TW I have the name and cell phone number of my personal rep--if I ever need him, More...
    (Cable TV)
    Kathe's Picture   Kathe    0 Comments   Comments
  • Cable review

    I want to say that i am happy with my Time warner cable. Lots of people complain but it is a hard job to keep so many customers happy. Overall i like the selection of movies, the channels always seem to work and the service updates. I am sure you dont hear it enough but Good Job Time Warner Cable. More...
    (Cable TV)
    mmmmm's Picture   mmmmm    1 Comments   Comments


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