Time Warner Cable Customer Feedback All Reviews

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Time Warner Cable Reviews

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  • Service Requested



    Hello, My name is Md Jahangir Alam, I move 2012 in 172 Brookside Farms road. Newburgh, NY. And I move out end of the year from that house, I did what a loyal customer would do with time warner, I paid bill on time and I return instrument when I move out. However beginning of the February 2015 I move back to the same house 172 Brookside farms road, Newburgh, NY and I ask time warner for internet service on that house. Application was decline, I went to 1279 RTE 300, Newburgh, NY and ask why my service was decline, one of Time warner associate said, if you fax the lease paper restriction... More...
    (Repair Services)
    Alam172's Picture   Alam172    1 Comments   Comments
  • Time Warner Customer Service



    Two months ago my modem went out...they sent a technician who replaced it with an older model and messed up all of my settings. Paid a computer guy $150 to fix my set up. Received a letter telling me that they were sending a newer modem and I could set things up myself. NOT. I was on the phone for several hours trying to get someone in AMERICA to help. Finally got someone to help me set everything up. Working great. An hour later, I get a call from Time Warner asking me about my new modem. I told the guy DO NOT DO ANYTHING BECAUSE IT IS WORKING FINE. Hung up phone and my WIFI... More...
    (Cable TV)
    TurnLeftLady's Picture   TurnLeftLady    0 Comments   Comments
  • Probable Dishonest Billing Practices



    Time Warner might be having dishonest practice, trying to cheat customers when they close their accounts by pretending to be innocent about having a later disconnection date than what it was supposed to be. I returned the modem at TW store on Oct 11 and confirmed that my account was closed. I did not make the full payment for Oct since it's going to be for only 11 days. I was waiting for the final bill, which miraculously did not come. On beginning of Nov, I received two letters from collection agencies about my delinquent payment. I was concerned and called Time Warner and paid... More...
    (Cable TV)
    Kien's Picture   Kien    2 Comments   Comments
  • Review



    Dear Time Warner, Why did you guys move CNN to such an obscure channel number. You used to be a low number and it was part of my channel habits but now the number is so high an not near anything else. Why would CNN lose such a great position when it is one of the only news stations that is real news and responsible. More...
    (Cable TV)
    megan12's Picture   megan12    0 Comments   Comments


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