Time Warner Cable Complaint

Reviewed by lilpeeps4all

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I JUST CANCLED - cable and internet

I have just spoken to Supervisor Eba (1535048) and Customer service rep Yolanda (YOS) about my current increase in services. For an extra $34.71 increase I can continue to have my EXACT same services that I was paying $74.24 to have. There is NO justification for me paying an EXTRA $34.71 and not receiving any ADDITIONAL programming!! I understand promos end but if there is going to be an increase make it worth my while!! These 2 individuals did NOTHING to maintain my business of 3 years and auto paying (NEVER LATE) payment history!! But I will NEVER come back to TIME WARNER for any of my service needs!! The equipment is old, reused, abused, and beyond repair before you even receive it!! I am highly disappointed and I hope that someone of power will see how your BEST customers are treated!!

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1 Comments

Review Rating: 1 out of 5
Reviewed By: lilpeeps4all
Company: Time Warner Cable
Product: cable and internet
Date Added: 4 months ago

Grand Prairie75052
Phone: 817-320-6836

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Time Warner Cable Complaint