Time Warner Cable Complaint
Reviewed by
Lousy service - Road Runner High Speed Internet
I should have trusted my instincts. I finally signed up for broadband internet access after years of using dialup. For the first day, it was great. Then, intermittent. Then, not working at all. The cable LED on the modem is not lighting up.
So I call. I'm told it will be 3 days until they can make a visit. They said they could come Monday between 3 and 6. I said I can't be home until 3:30. They said that's no good. So we have to do Tuesday, when I can be home by 3.
I tell them, after all this time, I finally subscribe to one of their new services. It proves faulty, and they won't come out and fix it? How the hell are they ever going to sell me digital cable or phone service? I get, "Well, I understand your problem."
Do they? Do they understand that I used to have slow, but WORKING internet access and now I don't? If this happened to my phone system, WHERE THEY HAVE COMPETITION, I'd tell them they'll find their trash on my lawn in three days when they finally come.
I don't have DSL available in my area, and they must know it. There's no other reason they'd treat brand new, pissed off customers with such disregard.
So I call. I'm told it will be 3 days until they can make a visit. They said they could come Monday between 3 and 6. I said I can't be home until 3:30. They said that's no good. So we have to do Tuesday, when I can be home by 3.
I tell them, after all this time, I finally subscribe to one of their new services. It proves faulty, and they won't come out and fix it? How the hell are they ever going to sell me digital cable or phone service? I get, "Well, I understand your problem."
Do they? Do they understand that I used to have slow, but WORKING internet access and now I don't? If this happened to my phone system, WHERE THEY HAVE COMPETITION, I'd tell them they'll find their trash on my lawn in three days when they finally come.
I don't have DSL available in my area, and they must know it. There's no other reason they'd treat brand new, pissed off customers with such disregard.
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
0 Time Warner Cable is a deceitful company. They never explain charges to customers and they over charge customers all the time. I have been with them for not even 3 months and I have received nothing but overchages. I will not recommend them to the dogs.
0 Does anyone know what state or federal agencies review complaints about Time Warner high-speed internet service?
Thanks!
Thanks!
Share This Review:
Link to this review, copy and paste the code below to your website or blog
More Time Warner Cable reviews
- canceling
- Time Warner Worst Customer Service & Website
- Fraud dept disconnect!
- Monopoly and I can't get rid of them!
- Lying to customers
- Unauthorized transaction erroneous billing
- Time Warner Cable - Sub-par internet service
- phone, internet, tv shut off no warning
- TIME WARNER INTERNET BAD SERVICE AND TOO EXPENSIVE
- internet service rarley works
- No Internet,Cable and Phone Service
- signal issue for over a month
- Credit due me
- Illegal fee for installing cable
- Need to add thoses Channels
- FSSD
More
Similar reviews
- Lousy Work! You should be ashamed!
- lousy color
- lousy
- Linksys has lousy customer...
- Greyhound lousy, dirty and mean
- The worst customer service
- Lousy Service
- The Worst
- Do Not Subscribe to this service
- Fraudulent and Crooks!
- lousy service
- Upset over service
- not enough tech
- I have a son & family now living...
- Bad company!
- Hughesnet Sucks
More
How It Works
COMPLAINTS RESOLVED
We are the online leader in free replies to your customer service reviews, complaints and questions from thousands of partner Businesses of all sizes that use our site to answer you.Put MeasuredUp to work
CONSUMERS - How it works BUSINESSES - How it works
IPHONE PHOTO APP - Free "MeasuredUp solved my problem with my internet company. They would not return my call but after I posted a review a customer service rep emailed me."
Joe S.
MeasuredUp Success Stories
Activity
Details
Review Rating: 1 out of 5
Reviewed By: dwayne92708
Company: Time Warner Cable
Product: Road Runner High Speed Internet
Date Added: 3 years ago
[Top]
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live