Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Time Warner Cable Complaint - Poor Interent Performance
Time Warner Cable Complaint

Time Warner Cable Complaint


Poor Interent Performance

I have time warner road runner internet service and over the course of the last 10 months I have had 4 techs out to fix the problem. What is the problem you ask? Well I get intermittent internet service. My modem shuts down and then takes appox 10 to 15 minutes to come back on. The last 2 techs I've had out both have told me that it's not a modem problem it's a problem with the Mass Pro Taps at the street that were left over from Adelphia and Comcast cable. They are going bad and cause the problem yet since there is no other cable company to compete in my area the powers that be have decided to look the other way and just hope you deal with it. According to techs the corporate big wigs don't want to spend the money to fix the issue. I don't know about others in the area who are having this problem but this is no way to run a business. I understand that the issue arises from when the weather changes with the seasons and now that it is again my internet is encountering the same signal loss and reboots yet again. Elyria , Ohio

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Time Warner Cable
SUBMIT a ticket
for Time Warner Cable
WATCH videos
for Time Warner Cable
More Time Warner Cable Reviews and Complaints MORE reviews and complaints
for Time Warner Cable


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More Time Warner Cable reviews

Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team