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Time Warner Cable Complaint - excessive charges - Time Warner
Time Warner Cable Complaint

Time Warner Cable Complaint


excessive charges - Time Warner

Can't understand ads for new customers $89.00 (plus $300 goft card!?) while a 20 year customer in good standing pays more than 2x that amount. Why not just charge everyone a fair amount rather than this teaser rate that rockets up after a short amount of time.

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TWCableHelp says: (5 years ago)
It is a common industry practice, whether cable, phone or satellite to offer new customers a price break as an introductory offer to get them to sign up. Although you may not be eligible for new customer offers, we would be happy to review your account for any available promotional offers. Please send your account information to twcable.help@twcable.com and we will take a look.

Thank you,
Paul S.
Time Warner Cable
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