I have disconnected from Time Warner and think it was the smartest move I have done lately. I decided against a transer move to my new home because of the high monthly cable bill that the service rep did not want to try and lower. when I turned my equipment in I found out that they were still billing me even though I told the rep to stop on a certain day. Well she did not inform me that they would keep billing until the equipment was turned in and now they are not going to give me credit for that time period. I even used to work for this company a few years back and that is not how you do your loyal customers. I guess this is a lessoned well learned.
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