Time Warner Cable Support Ticket

Billing - Customer Service

Created By: Keiko532's Picture Keiko532 Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 2 years ago Last Updated: 1 year ago
Department: Customer Service Replies: 1
Product: Customer Service

Called twc in April 2015 because I continued to recieve higher and higher bills with no change in service,,,,November 2013- $158.00 to December 2014 -$193.00. After speaking to customer service they agreed to lower my bill to $133.00 for a year. I received bills for April, May, June for $133.11 and a bill for July for $132.51. My new August bill is for $154.21.

I spoke to customer service today and they offered no help just that they had done an internal audit and I had been billed incorrectly even though I had not changed any service.

TWC... I would like them to stand by THEIR agreement that they offered.


Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Time Warner Cable Reviews and Complaints More Time Warner Cable reviews, complaints, compliments and support tickets

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge

Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Time Warner Cable reviews and tickets

Similar reviews and tickets


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team