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Time Warner Cable Support Ticket - kansas city, Missouri - Credit account fee

Time Warner Cable Support Ticket - kansas city, Missouri

Credit account fee - cable and internet

Created By: bchipman's Picture bchipman Last Reply: TWCableHelp's Picture TWCableHelp
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: Customer Service Replies: 1
Product: cable and internet

Time warner claims the equipment I returned when closing my account is lost. They refuse to credit my account $342 they are charging for the "lost" equipment. Please help!


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TWCableHelp says: (7 years ago)
 0
If you can email your account information to TWCable.Help@twcable.com, we can work with local management to see if we can track down the equipment and resolve this issue.

Thank you
Paul S.
Time Warner Cable
Social Media Customer Care




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