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Time Warner Cable Support Ticket - San Bernardino, California - Dishonest Reps

Time Warner Cable Support Ticket - San Bernardino, California

Dishonest Reps - CABLE, PHONE, INTERNET

Created By: maddd's Picture maddd Last Reply: TWCableHelp's Picture TWCableHelp
Priority Level: [Low] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: Customer Service Replies: 1
Product: CABLE, PHONE, INTERNET

Dishonest, just to sell a bundle package. She said it was not a contract, that it met you would only be locked in to the amount quoted.After the 60 days it would cost more for the same service. LIES!!! I am told I have to pay an Early Term Fee of $150.00. Since when are we locked in to a contract for services you choose in your home. We cannot afford this right now!!! MADDD


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TWCableHelp says: (7 years ago)
 0
My apologies for the miscommunication regarding the contract. If you would like us to see how we may help, it would be appreciated if you could email us at twcable.help@twcable.com

Bryan P
TWC Social Media Representative
twcable.help@twcable.com
@TWCableHelp




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