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Time Warner Cable Support Ticket - Incorrrect info on invoices

Time Warner Cable Support Ticket

Incorrrect info on invoices

Created By: francording's Picture francording Last Reply: TWCableHelp's Picture TWCableHelp
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 5 years ago
Department: General Replies: 1

TW Cable bills have a tiny note at the bottom of the page: "Unresolved concerns: Information Technology Agency, City of L.A., call 311." City of L.A. says they had so many complaints that a year, year-and-a-half ago they stopped handling these complaints. Manager just told me the same info, that I should call the City of L.A. Does anybody else see something wrong with this system for handling complaints?!! There is no system.


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TWCableHelp says: (5 years ago)
 0
Can you please email your account information to twcable.help@twcable.com so we can look into this for you?

Jordan




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