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Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Time Warner Cable Support Ticket - Bedford, Texas - Jitter problem

Time Warner Cable Support Ticket - Bedford, Texas

Jitter problem - Internet service only!

Created By: mobynick8's Picture mobynick8 Last Reply: TWCableHelp's Picture TWCableHelp
Priority Level: [Medium] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: General Replies: 1
Product: Internet service only!

Seem to be having slowness and problems with IP connectivity

---------------------
Download speed: 921 kbps
Upload speed: 110 kbps
Download consistency of service: 0 %
Upload consistency of service: 3 %
Download test type: socket
Upload test type: socket
Maximum TCP delay: 2878 ms
Average download pause: 24 ms
Minimum round trip time to server: 52 ms
Average round trip time to server: 61 ms
Estimated download bandwidth: 33964 kbps
Route concurrency: 36.86088
Download TCP forced idle: 75 %
Maximum route speed: 10082 kbps

VoIP test statistics
--------------------
Jitter: you --> server: 52.6 ms
Jitter: server --> you: 4.3 ms
Packet loss: you --> server: 3.0 %
Packet loss: server --> you: 0.0 %
Packet discards: 2.8 %
Packets out of order: 0.1 %


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TWCableHelp says: (3 years ago)
 0
We can look into the connection speeds. Please send an email to twcable.help@twcable.com including your Account information and we can go from there. -Stephanie




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