Time Warner Cable Support Ticket

bad techs, different stories - TWC Technician, Tyler (#88864)

Created By: plgriffin's Picture plgriffin Last Reply: JT26's Picture JT26
Priority Level: [Low] Status: [Open]
Created: 2 years ago Last Updated: 2 years ago
Department: Customer Service Replies: 1
Product: TWC Technician, Tyler (#88864)

I am so mad, first of all one agent said she was giving me standard internet,phone and standard cable. This was supposed to include all fees. She told me that my cable was on and all I had to di is hook up to back of Tv. I did that but got weird channels so I called tech support and he scheduled a tech to come out. I waited all day and then I get a call from time warner that was cancelled as I needed a converter to get channels and cable was not on! I am tired of all the different prices,techs who are not trained.I should have standard cable per you agent and the last person said I get starter cable. I want less hassle and what was told to me for the price told to me! Don't call me and explain something different!
Pamela Griffin

183 Andover Rd
Rumford, me 04276


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