Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Time Warner Cable Support Ticket - lousy service

Time Warner Cable Support Ticket

lousy service

Created By: CurlyInKC's Picture CurlyInKC Last Reply: 's Picture
Priority Level: [Low] Status: [Open]
Created: 8 years ago Last Updated: 6 years ago
Department: Customer Service Replies: 3

I have had an issue with pixellation of my screen for several weeks now. I have even had a service call for it. The man that came out changed a splitter and said that would fix it. GET REAL. It did NOT fix the problem because it is still doing it. In trying to speak w/ Time Warner about it I was offered a credit to my account beginning today. Well guess what? The problem didn't start today, it started weeks ago. So why am I not getting a credit since that time? Now they tell me it will take 24-48 hours for a supervisor to call me back. And it will be next WEEK before I can get a service call. I'd love to know who the franchising authority is here in Kansas City, Missouri. I would sure love to give them an ear full about Time Warner and their lousy service.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Time Warner Cable Reviews and Complaints More Time Warner Cable reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies


TWCableHelp says: (8 years ago)
 0
Hi, my name is Phil, I manage Time Warner Cable's online support team. I apologize for the problems you are having. We'd like to see if we can help you, but we'd need some more information. Let me know!




TWCableHelp says: (8 years ago)
 0
Hi, my name is Phil, I manage Time Warner Cable's online customer service team. We'd like to help if we can, but we need some more information from you. Let me know!




Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Time Warner Cable reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team