Time Warner Cable Support Ticket

"FREE GIFT" was a SCAM!!!

Created By: mybacard1's Picture mybacard1 Last Reply: mybacard1's Picture mybacard1
Priority Level: [High] Status: [Open]
Created: 9 months ago Last Updated: 9 months ago
Department: General Replies: 0

I received an email from Time Warner asking me to complete a brief survey regarding their service, for which in return, I would receive a free gift. I selected one of the available free gifts and agreed to pay only for the shipping via credit card. About a month later I found $250 charged to my account for that "FREE GIFT"
I contacted my credit card company and they said that this is not just a one-time purchase but would be an ongoing monthly fee!! What?!? WTH happened to my "FREE GIFT?" This is unbelievable....


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