Time Warner Cable Complaint
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6 months trying to resolve issues
i have had the same service for 8 years, since TWC took over i have had nothing but issues. My dvr hasnt worked in 6 months and i continue to pay for it i have called multiple times and had people come out and still nothing. I am currently waiting on a technician to come out who will probably be late because they are never on time as i waste my morning AGAIN. I am ready to switch service, i just want what i pay 125.00 a month for. In the 6 months ive had problems ive only had 1 person try to compensate for the issues which was 20.00 off my bill once. Like i said my dvr hasnt worked at all in 6 months and i continue to pay for it, if the tech doesnt show up AND resolve this issue i will be switching and NOT referring anyone to twc again. This should have been resolved 6 months ago. i dont complain thats why it has taken 6 months to get to this point but when im done im done.
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Review Rating: 1 out of 5
Reviewed By: melissagracie
Company: Time Warner Cable
Date Added: 9 years ago
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