Time Warner Cable Complaint
Reviewed by 
TWC Internet service and billing issues - TWC Customer Service
I don't understand why we have so many internet issues with TWC. We even purchased our own better equipment and still have trouble with our service. It started when they took like $10 off our bill and neglected to advise that they were slowing the internet down a bit to make up the difference.
Then, for the past year, we have had to call monthly about the monthly increases in our bill without making any changes in the service! I just don't understand how the reps can tell me what my bill will be FOR THE YEAR and the very next month, there is another increase. No one knows what they are talking about. No one notes the system. No one does much of anything for you when you call. They just tell you some part of your "contract" expired and you have to pay more. I am sick and tired of being sick and tired. I am researching other companies. DONE with TWC. They suck!
Then, for the past year, we have had to call monthly about the monthly increases in our bill without making any changes in the service! I just don't understand how the reps can tell me what my bill will be FOR THE YEAR and the very next month, there is another increase. No one knows what they are talking about. No one notes the system. No one does much of anything for you when you call. They just tell you some part of your "contract" expired and you have to pay more. I am sick and tired of being sick and tired. I am researching other companies. DONE with TWC. They suck!
Share This Review:
Is this your Business? Claim Your Business Free and reply to this customer
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More Time Warner Cable reviews
- Internet connectivity
- Poor service
- charge my for reciever doesn't exist
- high price and deceptive billing
- Bogus Account debt collection
- unsafe Sprctrum driver
- Bad driver
- Spectrum, rude and hostile customer service, vengeful
- Modem
- Cable Modem Offline
- Total Worthless Customer Service
- Time Warner Cable/Spectrum
- Reckless Driving
- Bad driver
- "FREE GIFT" was a SCAM!!!
- Agent VERY Rude
More
Similar reviews
- Billing
- Bad internet bad cable bad reputation for our company
- Terrible Service and Billing Department is Incompetent
- Customer Service Issues - Billing and Tech Support
- Verizon, America's Most Unreliable Network.
- Surface RT is an unusable product
- Poor service and billing issues
- credit card billing
- Erroneous Billing Practice
- billing scams
- Billing for service NOT delivered
- TIME WARNER POOR SERVICES
- Service
- Hughesnet Is Terrible
- Billing issues
- Internet service from at&t
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
"Customer Service reps saw my review on MeasuredUp and answered my complaint through the MeasuredUp system. I am very happy that I got my refund." Jim H.
MeasuredUp Success Stories
Activity
Details
Review Rating: 1 out of 5
Reviewed By: Lindaszoo
Company: Time Warner Cable
Product: TWC Customer Service
Date Added: 9 years ago
Company Location
NC 27603
[Top]
StumbleUpon
del.icio.us
Google
Furl
Netscape
Spurl
Technorati
YahooMyWeb
Digg
Facebook
Ma.gnolia
sk*rt
NewsVine
Reddit
Slashdot
Windows Live