Time Warner Cable Support Ticket - Raleigh,

Extremely rude customer service supervisor - cable and internet

Created By:	ebsdeans	Last Reply:	ebsdeans
Priority Level:	[Emergency]	Status:	[Open]
Created:	9 years ago	Last Updated:	9 years ago
Department:	Customer Service	Replies:	0
Product:	cable and internet

Called to check status of bill adjustment made with out my knowing. 4/10/15 bill 86.50. 5/10/15 bill 187.5O. Asked to speak to a supervisor who in return was extremely rude; stating he has been in customer service for 14 years and basically calling me a liar. Stated he would recall or pull my previous call with the time warner agent, but it would not make a difference and I needed a court subpoena to hear as well. Extremely disappointed and upset with the service and outcome.

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DetailsBy: ebsdeans
Company: Time Warner Cable
Product: cable and internet
Company Location:
NC 27617
Raleigh
Date Added: 9 years ago

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Time Warner Cable Support Ticket - Raleigh,