Time Warner Cable Support Ticket

rewards - Ongoing promotion

Created By: dawndart's Picture dawndart Last Reply: dawndart's Picture dawndart
Priority Level: [High] Status: [Open]
Created: 10 years ago Last Updated: 10 years ago
Department: Customer Service Replies: 0
Product: Ongoing promotion

I signed up for services to get the dell 2-1 computer and now they are saying that I can only get a 200 rewards card. Tried to resolve through customer service and after being deceived and patronized I decided to downgrade my services and was informed that I can only save 3.00 I really don't know how that is when the package I ordered was 129.00 and I want to down grade to the 89.00 package. At that point I told the customer service rep that It seems like cancelling all together would be the best option I was told ok no problem.


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