Time Warner Cable Complaint
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Charging a service fee television and then charge a hardware fee to receive television. - Cable boxes and or hardware
I went online to order high speed internet and television. On the site you offered a package for 79.99 to include 20 channels and internet. As I clicked on the service package it opened up a window to other product and services and Time warner advertised 11.75 for 1 additional cable box and the price increased for additional boxes. When I called to place my order I was informed that I would get charged a service fee for a cable box. My frustration is how Time Warner charge a fee for the service and you cannot access the service without having to purchase the a converter box. My impression from the web site that one box was included with the service. Apparently I was told that that is not true. I am so tired of the extra fees associated with accessing cable and internet, especially when the internet was already developed and paid for by the tax payer. And we have to pay again to access it.
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Review Rating: 1 out of 5
Reviewed By: TimeWarnerbadCo
Company: Time Warner Cable
Product: Cable boxes and or hardware
Date Added: 10 years ago
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