Time Warner Cable Complaint
Reviewed by 
Time Warner Cable Service
I am a very unhappy customer. After being a loyal insight customer for over ten years, I have had nothing but billing problems to laggy internet with you Time Warner Cable . In the two years I have had the pleasure of dealing with your company, I have lost customers due to internet stability, and when I reached my end I contacted Cincinnati bell and tested your internet service against there speed.
After reaching out one last time for your company to at least fix the internet speed or make it Competitive with your competition to keep my business. Do you know what I was told? I would have to pay $30.00 more a month to match there speed. Now Cincinnati Bell was willing to give me a higher internet speed, 180 channels and a phone for LESS than what your company is charging me for a slower internet and less channels?...I find that Funny~ And sad as I did not have a problem with insigt communications, only after YOU Time Warner Cable took over. What ever happened to you EARN my business?
After reaching out one last time for your company to at least fix the internet speed or make it Competitive with your competition to keep my business. Do you know what I was told? I would have to pay $30.00 more a month to match there speed. Now Cincinnati Bell was willing to give me a higher internet speed, 180 channels and a phone for LESS than what your company is charging me for a slower internet and less channels?...I find that Funny~ And sad as I did not have a problem with insigt communications, only after YOU Time Warner Cable took over. What ever happened to you EARN my business?
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