Time Warner Cable Complaint
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Time Warner Cable is very disappointing. - TIME WARNER CABLE
I have been with TMC a few years back and I was with them for nearly four years, but I switched because I found a better deal. I have recently switched back because I have never had any issues until now. When I signed up, I was suppose to get a lab top after three months, but you couldn't be late which I knew. I recently have called cause my 3 months was up. I called about the lab top and the lady sounded unsure of what to tell me and made up a lie saying that I will receive a redemption code in the mail. I was a little concerned because she seemed a little unaware what to say, but the nice person I am I gave her the benefit of the doubt and waited 2 weeks and still NO CODE!! So I called back again an and now TMW is trying to say i was a day late on my payment, which I wasn't an now can not receive the lab top. They are able to give me 150 dollars for the inconvience instead of the lab top. I am very upset with this company. If you guys don't want to give the promotions you offer than don't offer them. Its unfair especially since I'm paying 95.00 a month for 20 channels and internet. You lost a loyal customer! I was going to stay with your services for a long long time because you guys weren't like any other cable company. I thought you guys were loyal and cared about your customers and not just caring about the money. I guess I was wrong and I will make sure I tell others about your scam. You guys are ripping people off and its very unfair. SHAME ON YOU!!
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Review Rating: 1 out of 5
Reviewed By: Rainbow2213
Company: Time Warner Cable
Product: TIME WARNER CABLE
Date Added: 9 years ago
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